Our flat rate model ensures we are equally invested in your uptime. This means we are take a proactive approach, fixing small problems before they turn into big ones. We are able to accomplish this through our comprehensive monitoring systems which provide real time reporting on the status of your infrastructure including hard drives, back-up devices, server temperature and even your networking equipment.
A virtual Chief Information Officer (vCIO) who is on your team. Our process includes meeting regularly with your vCIO to review your network environment, report potential issues and explain solutions that have been implemented. Detailed reporting provides insight into the health of your IT infrastructure and strategies going forward to ensure all your computers and devices remain up to date.
The Brock IT Managed Services Model is truly a “set it and forget it”, hands off, no stress, approach to your IT needs.
- Business IT Support – Hardware installation and maintenance, vCIO service, cyber security, backups, and disaster recovery.
- 24/7 peace of mind – Our managed services provides your business with a full-service, dedicated IT professional saving you the stress and cost of staffing an IT department.
- Reduced Risk – We monitor your systems to not only mitigate risks and vulnerabilities, but to avoid them altogether.
- Compliance and Security – Our process ensures minimum risks associated with maintaining sensitive information, client data and financial records
- Proactive Solution – Looking forward means you experience better performance, nearly no downtime and fewer problems
- Predictable Spending – You know exactly what your IT labour costs will be every month, no surprises.
- Competitive Advantage – Managed IT Services allows you to have a virtual IT department, giving you the ability to compete with larger companies more effectively.
- Lower Costs – Lower operating costs and budgeted network upgrades means less chance of expensive network disasters
- Access to IT Professionals – We are your virtual in-house IT team, giving you access to all our knowledge and expertise any IT question you have.
- Supplier Management – We handle all the technical dealings with software and hardware vendors so you don’t have to.
- Latest and Greatest Technology – We stay up to date with technology and work on your behalf to implement new tech quickly and affordably.
- Fast Response Time – With remote access, we can be implementing updates and solutions on your network within minutes.