Your best defense starts with your workforce.
Phishing is known as the most prominent form of social engineering attack. Suspicious emails may contain links and other assets that, once opened, release malware or other malicious programs that get away with your trade secrets. All it takes is for one employee to open a seemingly harmless email for your organization’s security posture to falter.
Training employees to combat phishing attacks and report phishing attempts can be daunting. It requires money, patience, and finding the right training program for your company. Luckily, Brock IT has the knowledge and resources you need to transform your workforce into a phishing-resistant outfit. Our awareness training programs are exhaustive and unparalleled in their ability to assess cybersecurity awareness. Brock IT uses ongoing testing and training as a tool to educate clients on the significant danger of business email compromise (BEC).
A phishing reply test is a tool that assesses a user’s phishing awareness. Our IT professionals create and send fake emails containing URLs to web pages. By using this phishing test tool, you’re alerted to who in your organization is the most likely to respond to email spam. After we administer a phishing awareness test, our team educates your workforce through one-on-one and course-based training. By holding such an exam in a controlled environment, your employees gain real-world experience in how to navigate a phishing attack without placing your enterprise at risk.
When Brock IT conducts security awareness training, we do the following:
- Use a phishing simulation tool to perform an initial test on everyone in the company
- Use gathered data to establish a phishing awareness baseline
- Analyze what strategies your employees are most likely to fall for
- Administer ongoing testing and training to address vulnerabilities
Designing and administering a phishing test is a careful process. There’s an etiquette to follow. The point of a phishing reply test is not to catch and humiliate your employees. Trying to “trap” users can result in a hostile environment and lead your employees to believe you are punishing them instead of encouraging them to grow. Brock IT trains employees on what a phishing email looks like and informs them ongoing testing will determine what training is needed. With proper communication, users feel comfortable, and the training proceeds smoothly.
When Brock IT runs a phishing simulation, we collect all the data your organization needs to identify areas for improvement. Our team collects everything from email open rates, attachment download, and click-through rates. If your employees aren’t reporting attempted phishing attacks to management, we inform you.
Once training begins, we gather metrics that illustrate how your employees’ phishing awareness is evolving. Our goal is to shape a workforce with masterful security awareness. You know our methods are effective when we report a company-wide decline in click-through rates.
After our technicians analyze the results of your company’s phishing awareness test and begin training your employees, we follow certain procedures to ensure your organization continues to grow. We mature your understanding of phishing attacks by identifying high-performers and providing additional training to those who need it. We don’t favor anyone according to position—whether you’re a CEO or intern, we do all we can to ensure your company has no weak points. Our team sends tutorials and manuals and provides one-on-one training.
Never leave your organization open to infiltration. Brock IT has the knowledge base you need to protect yourself against exploitation. If you aren’t sure what your IT infrastructure needs to be successful, reach out, and we can identify how to give you the best of IT.
Your enterprise deserves the best in IT infrastructure. Improving your workforce’s understanding of phishing attacks is a great way to ensure your business endures the test of time, but there’s more to do. Our team offers a wealth of IT solutions to keep your company ahead of the game.
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It’s Brock IT’s mission to improve the productivity and efficiency of your enterprise. We save you resources and protect you from downtime. We handle technology. You run the business. Send us an email, and let’s get started.