Remote Work: VPN FAQs

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Remote Work: VPN FAQs

If you are planning to establish a remote work policy, a VPN is essential. This project should be undertaken by your IT Administrator to ensure your network’s security.

While VPNs are becoming mainstream, they are still confusing to general audiences. If not properly introduced, your workplace may see this as a nuisance rather than a critical precaution.

When establishing your VPN, you should consider addressing the following FAQs with your staff through a training program.

Why do we need a VPN?

With regular cybersecurity talks, this question is a lot easier to address. For newcomers to cybersecurity, a commercial VPN gives workers secure access to your network. Essentially, a VPN is your workplace’s private tunnel to your network. This allows them to funnel all your computer traffic through their commercial firewall and security appliances to keep you and them safe. If your company doesn’t have a corporate VPN to a security appliance at the office, we recommend using reputable consumer VPN services.

How do I set this up?

Have your IT Administrator create or approve a step-by-step guide to using your VPN. This document should cover everything from setup and operation to your IT support’s contact information.

Test this guide by having a few employees attempt to set up and use your VPN. Gather feedback and fine-tune your guide until it is as user-friendly as possible.

Can I use my home VPN?

Some workers may already have a personal VPN. However, home and business VPNs serve different purposes.

Home VPNs are typically used for anonymity and bypassing regional restrictions. They were not designed for business security. Business VPNs are used to securely connect to your business’ network and allow access to files and services you would normally have in the office.

What if I run into difficulties?

Any questions should go to your IT team. Some employees may want to seek fast answers online, but this can pose a security risk. Your IT Administrator needs to know how your workers are using the VPN and what issues they are having.

VPNs are crucial to remote work security. They are not, however, a replacement for your established cybersecurity measures. Make sure your workers are always following your business’s cybersecurity policies and best practices.