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Choosing the right IT provider is critical to your business. It’s never easy to make the switch so it’s incredibly important that you make that switch after carefully weighing your options. At Brock IT, from the time we meet someone to the time they start with us, it averages about 8 months. That’s why we have very low client turn over. Not only are we cautious about taking on clients, but we encourage our potential clients to be cautious as well.

The importance of choosing the right IT provider.

Why the right IT provider is essential for your business

The right IT provider can make a big difference for your business. They can help you save time and money, and avoid potential problems down the road. Here are some of the reasons why it’s important to choose the right IT provider:

They can help you save money. A good IT provider will work with you to find ways to cut costs and improve efficiency. They’ll also be able to offer discounts on software and other products that your company needs.

They can help you avoid problems. Choosing a reputable IT provider means that you’re less likely to run into problems down the road. A good provider will have a track record of providing reliable service and will be able to resolve any issues that do come up quickly and efficiently.

They can help you save time. Working with a good IT provider can save you a lot of time and hassle. They can handle all of the technical details so that you can focus on running your business.

How to know if you’re choosing the right IT provider

There are a few things you should keep in mind when choosing an IT provider, such as reputation, cost, and customer service. Here are some tips on how to choose the right IT provider for your business:

Do your research: Be sure to research different providers before making a decision. Check out online reviews and compare pricing plans to get an idea of what each company has to offer.

Check references: When you’ve narrowed down your options, be sure to check references from each company’s past clients. This will give you a better idea of their level of service and whether or not they’re reliable.

Consider your budget: It’s important to consider your budget when choosing an IT provider. Make sure to get quotes from several companies so that you can compare costs before making a decision.

Customer service: Customer service is another important factor to consider when choosing an IT provider. You want to be sure that they have someone available 24/7 in case there are any issues with your service.

These are just a few things to keep in mind when choosing an IT provider. By doing your research and taking your time, you can be sure to find the best possible provider for your business.

How to find the best IT provider for your company.

Researching IT providers

When you’re looking for an IT provider, it’s important to do your research. You should start by looking at the different options that are available and then narrow down your choices based on your specific needs. There are a few different ways to research IT providers, including online directories, customer reviews, and referrals from friends or business associates.

Once you’ve compiled a list of potential IT providers, take some time to learn about each one. Find out what services they offer and what their rates are. You can also check out customer reviews to get a better idea of the quality of their services. When you’re doing your research, be sure to keep your budget in mind so that you don’t overspend on IT services.

Checking references and reviews

After you’ve done some initial research on potential IT providers, it’s time to start checking references and reviews. This is an important step in the process because it will help you weed out any providers that don’t have a good reputation. Start by asking friends or business associates if they have any recommendations for IT providers. Then, check online directories and customer review websites for ratings and reviews. Once you’ve read through a few reviews, you should have a good idea of which providers are worth considering further.

Considering your budget

As you continue your search for an IT provider, be sure to keep your budget in mind. When you’re comparing different providers, find out how much they charge for their services so that you can make an informed decision about which one is right for your company. In general, it’s best to choose an IT provider that offers competitive rates without sacrificing quality or service levels.

Making your decision.

Comparing your options

When you’re looking for an IT provider, it’s important to compare your options. There are a few things you should keep in mind when you’re comparing providers. First, consider the services each provider offers. Make sure the provider you’re considering offers the services you need. Then, compare the prices of each provider. Be sure to get quotes from multiple providers so you can compare apples to apples. Finally, read reviews of each provider. See what other people have said about their experience with the provider.

Choosing the best IT provider for your company

Once you’ve done your research and considered your options, it’s time to make a decision. When choosing an IT provider, be sure to choose one that will meet your needs now and in the future. Consider factors such as price, services offered, and reputation when making your decision. Also, be sure to get everything in writing so there are no surprises down the road.


The right IT provider is essential for your business because they can help you stay competitive, improve productivity, and save money. To find the best IT provider for your company, do your research, check references and reviews, and consider your budget. Once you’ve compared your options, choose the IT provider that best meets your needs.


A disaster recovery plan is a crucial part of any business’ operations. By having a plan in place, you can ensure that your business can continue to function even in the event of a major disruption.

While the thought of creating a disaster recovery plan may seem daunting, it doesn’t have to be. By following a few simple steps, you can develop a comprehensive plan that will help keep your business up and running no matter what happens.

What is a Disaster Recovery Plan.

Why Do You Need a Disaster Recovery Plan

A disaster recovery plan is a comprehensive document that outlines how an organization will recover from a major disruptive event.

The plan should identify the resources needed to resume or continue operations, establish priorities and timelines for recovery, and provide guidance for decision-making in the aftermath of a disaster.

A well-crafted disaster recovery plan can mean the difference between getting your business up and running again quickly after a disruption, or being forced to close your doors permanently.

There are many reasons why you might need a disaster recovery plan. Perhaps your business is located in an area that is prone to natural disasters, such as floods or hurricanes. Or maybe you rely heavily on computer systems and data storage, which makes you vulnerable to data loss in the event of a power outage or cyber attack. Whatever the reason, if there is any chance that your business could be impacted by a major disruptive event, then you need to have a plan in place.

Creating a disaster recovery plan may seem like a daunting task, but it doesn’t have to be. By following some simple steps, you can create a comprehensive and effective plan that will help keep your business up and running in the face of adversity.

What Does A Disaster Recovery Plan Include?

A complete disaster recovery plan should address all aspects of how your business would function in the wake of a major disruption. This includes everything from backup power generation and data storage to employee communication and relocation plans.

Some of the key elements that should be included in every disaster recovery plan are:

• An assessment of risks: This should include an evaluation of both external threats (such as natural disasters) and internal vulnerabilities (such as outdated software).

• A continuity strategy: This outlines how you will keep your business operational in the event of a major disruption. It should address issues such as alternative work locations, employee communication plans, and supplier arrangements.

• A data backup and recovery plan: This details how you will protect your critical data from loss or damage, and how you will restore it if necessary.

• An incident response plan: This outlines how you will respond to different types of disruptions, including fires, power outages, and cyber attacks.

• Test & exercise schedule: This details when you will test your disaster recovery procedures (and how often), as well as what type of exercises (such as tabletop or live) you will conduct.

How to Create a Disaster Recovery Plan.

Step 1: Conduct a Risk Assessment

The first step in creating a disaster recovery plan is to conduct a risk assessment. This will help you identify what could happen, how likely it is to happen, and the potential impact on your business.

There are many ways to conducting a risk assessment, but one common method is to use a SWOT analysis. This involves looking at your business’s strengths, weaknesses, opportunities, and threats. You can learn more about conducting a SWOT analysis here.

Another way to conduct a risk assessment is to create scenarios. For each potential disaster, ask yourself what would happen if it occurred. What would be the consequences for your business? How likely is it that this scenario would occur?

Once you’ve identified the risks, you need to prioritize them. Ask yourself which risks are most likely to occur and which would have the biggest impact on your business. These are the risks you need to focus on in your disaster recovery plan.

Step 2: Develop a Business Continuity Strategy

The next step is to develop a business continuity strategy. This will help you keep your business running in the event of a disaster.

There are many different components to a business continuity strategy, but one of the most important is having an emergency response plan. This should detail who needs to be contacted in the event of an emergency and what specific tasks they need to carry out.

You should also have plans for alternate locations and transportation in case your usual premises or methods are unavailable. Make sure you have contact information for all critical suppliers and customers so you can stay in touch even if regular communication channels are down.

It’s also important to think about how you will keep employees safe and how you will communicate with them during an emergency situation.

Step 3: Create a Data Backup and Recovery Plan

Data loss is one of the biggest risks to businesses, so it’s important to have a robust data backup and recovery plan. This should include both on-site and off-site backups.

On-site backups are copies of your data that are stored locally, either on an external hard drive or in the cloud. Off-site backups are stored at a different location, such as with a backup service or at a friend or family member’s house.

Ideally, you should have multiple copies of your data in different locations so that you can recover from any type of disaster. You should also test your backups regularly to make sure they’re working properly.

Step 4: Put Your Disaster Recovery Plan in writing

Once you’ve created your disaster recovery plan, it’s important to put it in writing. This will help ensure that everyone knows what needs to be done in the event of a disaster.

Your disaster recovery plan should be clear and concise, and it should be reviewed and updated regularly. Make sure all employees have access to the plan and know how to implement it. In the event of a disaster, time is of the essence, so having a well-documented plan will help ensure that you can get your business up and running again as quickly as possible.


A disaster recovery plan is an essential tool for any business. By taking the time to assess your risks, develop a continuity strategy, and create a data backup and recovery plan, you can ensure that your business is prepared for anything.


In today’s world, cyber security is more important than ever. With so much of our lives taking place online, it’s crucial that we take steps to protect our information from hackers and other cyber criminals. One way to do this is by using multifactor authentication.

Multifactor authentication is an extra layer of security that requires users to provide more than one piece of information in order to access their account. For example, in addition to a password, a user might also need to enter a code that is sent to their phone or answer a security question.

While it may seem like an inconvenience, multifactor authentication can actually be a very effective way to deter hackers and keep your information safe. In this blog post, we’ll discuss why multifactor authentication is important and how you can implement it on your own website or application.

What is multifactor authentication and why is it important.

What is multifactor authentication

Multifactor authentication is a method of confirming a user’s identity by utilizing two or more independent credentials.

Independent credentials can include items such as knowledge (something only the user knows), possession (something only the user has), and inherence (something only the user is).

By using multiple credentials, it becomes significantly more difficult for an unauthorized individual to gain access to a user’s account because they would need to possess all of the required information.

How does multifactor authentication work

In order for multifactor authentication to work, organizations must first select which type of independent credentials they would like to use.

There are many different options available, but some of the most popular include:

-A one-time password (OTP) that is generated by an application or hardware device and then inputted by the user during login.

-A physical token, such as a key fob or USB drive, that must be plugged into the computer during login. The token generates a unique code that is used as one of the verification factors.

-Biometric identification, such as fingerprint scanning or iris recognition. This type of verification requires the user to physically present themselves in order to confirm their identity.

Once the organization has selected which type of credential they would like to use, they must then implement it into their system. For example, if they choose to use OTPs, they must install an application or device that can generate these codes for each user.

Once everything is set up, users will be prompted to input their chosen form of verification whenever they attempt to log in to their account. Only after successfully providing all of the required information will they be granted access.

Why is multifactor authentication important

Multifactor authentication is important because it provides an additional layer of security beyond what traditional username and password combinations can offer. By requiring users to provide multiple forms of verification, it significantly reduces the chances of unauthorized access because attackers would need to obtain all of the required information instead of just one piece. Additionally, it makes it much easier for organizations to detect suspicious activity because any login attempts that do not utilize multifactor authentication can be flagged immediately.

Implementing multifactor authentication can seem like a daunting task, but it is well worth the effort in order to protect your organization’s data.

How to implement Multifactor Authentication

What are the steps to implement multifactor authentication

There are 4 steps to implementing multifactor authentication:

1. Determine which factors you will use

2. Set up your environment

3. Configure your devices

4. Train your users

What are the benefits of implementing multifactor authentication?

There are many benefits of implementing multifactor authentication, including:

-Improved security: Multifactor authentication is more secure than single-factor authentication because it requires the use of two or more factors to verify a user’s identity. This makes it more difficult for hackers to gain access to accounts and systems since they would need to have possession of two different types of information (e.g., a password and a security token) in order to log in.

-Reduced costs: Implementing multifactor authentication can actually save you money in the long run by reducing the number of help desk calls related to password reset requests and account lockouts.

-Improved compliance: If your organization is subject to regulatory requirements, such as PCI DSS or HIPAA, then implementing multifactor authentication can help you meet those compliance obligations.


How to Implement Multifactor Authentication

Multifactor authentication is an important tool for improving cybersecurity. When implemented properly, it can help to prevent unauthorized access to systems and data. There are a few steps that should be followed in order to properly implement multifactor authentication:

1. first, identify which assets need protection and what level of protection is required;

2. next, select the appropriate authentication factors;

3. then, deploy the solution and test it to ensure it is working as intended;

4. finally, monitor the system on an ongoing basis and make changes as needed.

There are several benefits of implementing multifactor authentication, including increased security, improved compliance with regulations, and reduced costs associated with password resets and other support issues.


With the COVID-19 pandemic continuing to cause global disruption, many people are now working from home. This has led to an increase in cyber attacks, as criminals attempt to take advantage of the situation. It’s more important than ever to make sure that your cybersecurity is up to scratch. Here are our tips for improving your cybersecurity in a post-COVID world.

The Importance of Cybersecurity.

The Increasing Frequency of Cyber Attacks

In recent years, the frequency of cyber attacks has increased dramatically. This is due to a number of factors, including the increasing use of technology, the growing number of ways that attackers can gain access to sensitive information, and the fact that many organizations do not have adequate security measures in place.

There are a number of different types of cyber attacks, but some of the most common include malware attacks, phishing attacks, and Denial of Service (DoS) attacks. Malware is software that is designed to damage or disrupt a computer system, and can be used to steal information or cause other harm. Phishing is a type of attack in which an attacker attempts to trick a user into revealing sensitive information, such as passwords or credit card numbers. DoS attacks are attempts to make a computer or network unavailable by overwhelming it with traffic or requests for data.

The consequences of a cyber attack can be very serious. They can range from data loss and financial damage to reputational damage and even physical harm. In some cases, cyber attacks can even lead to loss of life. That’s why it’s so important for organizations to take steps to protect themselves from these threats.

The Impact of a Cyber Attack

The impact of a cyber attack can vary depending on the type and severity of the attack. However, there are some common effects that can be seen in many cases. These include:

Data loss: This is perhaps the most common consequence of a cyber attack. When sensitive information is stolen or destroyed, it can lead to significant financial losses for businesses and individuals alike. In some cases, data loss can also result in legal penalties or other repercussions.

Reputational damage: A successful cyber attack can tarnish the reputation of an organization or individual. This can lead to lost business opportunities, decreased trust from customers and partners, and more difficulty attracting talent. In some cases, reputational damage may be irreparable.

Financial damage: Many cyber attacks result in financial losses for their victims. This may be due to direct costs associated with the attack itself, such as recovery expenses and fines for violating regulations like HIPAA or PCI DSS . It can also be caused by indirect costs such as lost productivity and revenue due to downtime . In severe cases , financial damages from a single attack can reach into the billions .

Operational disruption: A successful cyberattack can disrupt business operations in a variety o f ways . For example, DoS attacks may prevent employees from accessing critical systems , while malware might encrypt important files making them unreadable. This type of disruption can lead to lost productivity, missed deadlines, and frustrated customers .

Physical harm: In rare cases, cyberattacks may even result in physical harm. For instance, an attacker could remotely disable critical safety features on equipment or vehicles, or tamper with industrial control systems leading to dangerous conditions .

What Can You Do?

Use Strong Passwords

A strong password is the first line of defense against hackers. A good password should be at least 8 characters long and include a mix of uppercase and lowercase letters, numbers, and symbols. Avoid using easily guessed words like your name or birthdate.

Keep Your Operating System and Software Up to Date

One of the best ways to protect your computer from attack is to keep your operating system and software up to date with the latest security patches. Hackers are constantly finding new ways to exploit vulnerabilities, so it’s important to install updates as soon as they’re available.

Use Anti-Virus and Anti-Malware Software

Anti-virus and anti-malware software can protect your computer from malware infections by scanning files for malicious code and blocking dangerous websites. Be sure to keep your software up to date, as new threats are constantly being created.

Be Wary of Phishing Emails

Phishing emails are a common way for hackers to gain access to people’s accounts. These emails usually look like they’re from a legitimate company or organization, but they contain links that lead to malicious websites designed to steal your information. Never click on links in emails unless you’re absolutely sure they’re safe.

Don’t Click on Unknown Links

Hackers often use links in emails and online ads to spread malware or redirect people to phishing websites. Be cautious about clicking on any links you don’t recognize, even if they look harmless at first glance. If you’re not sure whether a link is safe, you can hover over it with your mouse to see where it’s going to take you.


It’s clear that cybersecurity is more important than ever in a post-COVID world. With the increasing frequency of cyber attacks, it’s crucial to take steps to protect yourself and your business. By following the tips outlined in this blog post, you can make sure you’re doing everything you can to stay safe online.